PAT MPS
General
PAT MPS is a software solution that integrates various business processes and functions into a centralized system in companies which activity is providing printing devices as MPS service. implementing an PAT MPS can bring several benefits:
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- Streamlined business processes: An PAT MPS system can help streamline the rental process by integrating all aspects of the business, from asset management, field management to billing and analitics. This can help reduce errors and improve efficiency.
- Enhanced customer service: PAT MPS systems provide a 360-degree view of any project/contract, allowing companies to provide better customer service with less cost and workforce. This includes tracking toner orders and number of real toner replacements, toner stock on customer location, device usage and numberus notifications when system recognize potential issue.
- Better inventory management: PAT MPS systems can help companies manage their inventory more effectively by providing real-time data on stock levels and usage patterns. This can help companies optimize their inventory levels, reducing the cost of holding excess stock while ensuring that devices are available when needed.
- Improved financial management: An PAT MPS system can help companies manage their finances more effectively by providing accurate data on revenue and expenses based on customer, project, location or device. This can help companies identify areas for cost savings and improve overall profitability.
- Greater scalability: As a company that provdes printers as MPS service grows, an PAT MPS system can help manage the increasing complexity of the business. This includes managing larger inventories, more customers, and more complex billing and invoicing processes with same or less workforce.
Main features:
- CRM (Customer Relation Management)
- Customer list
- Creating quatations and invoices
- Reporting
- Fleet Management (Asset Management)
- Device list
- Organisation of devices based on customer, project, location, cost center,…
- Availability of additional fields important for MPS
- Total Cost of Ownership (TCO) caluclation
- Reporting
- Project/Contract Management
- Wizard for definition of MPS prices/deals
- Reporting
- Field Management
- Work Orders on phone/tablet
- Customer signature
- Device history (Previous work orders on specific device)
- Reporting
- Warehouse Management
- Multiple warhouses
- Notifications when product is bellow threshold
- Reporting
- Ticketing & Helpdesk Management
- Helpdesk request list
- Assignation to onne or multiple persons
- Notifications by mail or push
- List of tickets available on phone/tablet
- Relation to previos work orders, device information, …
- Reporting
- Billing management
- Automatic billing
- Integration with meter readinng services
- Reporting
- Toner Management
- Trackinng toner per location, project/contract, customer or device
- Reporting
- Error Management
- Tracking errors
- Creating automatic tickets
- Reporting